The Call Centre Helper team are looking for a new set of contact centres to visit this year.
Are you proud of your contact centre? Do your agents love coming to work? Have you just added a new channel, or upgraded your scheduling processes?
We’d love to visit and find out more!
All our site visits are followed up with a published article, featuring photos and top tips from your contact centre.
Here are some examples from our most recent site visits:
- 14 Ideas We Learnt at OVO Energy’s Contact Centre
- 16 Ideas You Can Try From Skipton Building Society’s Contact Centre
- 10 Things You Can Learn From the General Motors (GM) Contact Centre
- 14 Things You Can Learn From the LEGO Contact Centre
Author: Rachael Trickey
Published On: 21st Dec 2016 - Last modified: 21st Jun 2022
Read more about - Archived Content, Site Visits