White Paper: 5 Critical Requirements for a Future-Ready Contact Centre 294 Filed under - Archived Content, Genesys This White Paper looks at how you can deliver an effortless Customer Experience (CX) across multiple channels. White Paper written by: Genesys Author: Megan Jones Published On: 2nd Jun 2015 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Genesys Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter