This White Paper is aimed at anyone running a customer centric business, and looking to align marketing and customer service more closely.
It looks at where the contact centre sits in a customer centric business.
White Paper written by: Magnetic North
Click here to download the White Paper
Author: Megan Jones
Published On: 27th Apr 2015 - Last modified: 20th Nov 2018
Read more about - Archived Content, Intrado
