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White Paper: The Marketing Led Contact Centre Manifesto

Published On: 27th Apr 2015 18:35

This White Paper is aimed at anyone running a customer centric business, and looking to align marketing and customer service more closely.

It looks at where the contact centre sits in a customer centric business.

White Paper written by: Magnetic North

Click here to download the White Paper

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

Connect with Megan on LinkedIn

White Paper: The Marketing Led Contact Centre Manifesto

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