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Archived Content

A selection of stories from the archives of call centre helper

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RingCentral Earns Approval for G-Cloud 11

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Interactions Brings its Conversational AI to Food Services

Applied Customer Experience (Evening Course – 10 weeks)

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Gant Travel Reduces Costs With New Customer Experience Platform

White Paper: How Technology Is Transforming the Role of the Agent

White Paper: 3 Customer Experience Mistakes You’ll Never Make Again

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Vonage Win 2019 CRM Excellence Award

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UK Employees Embrace AI In the Workplace, But Want More Training

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Six Years on: Taking Stock of G-Cloud 11

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Blackfinch Ventures Invests in AI-based Text Analytics Start-up