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Contact Centre Experts 2014 – Who Have We Missed?

Published On: 29th Oct 2014 10:22

The nominations process is now closed. Click here to vote.

The following people have already been nominated for our Best Respected Award:

Adrian Swinscoe, Business Coach / Consultant
Alison Mathiebe, Trainer – and author of How to Survive (& Thrive) in a Call Centre
Alistair Niederer, CEO, Teleperformance UK and RSA
Ann-Marie Stagg, Chair of the Call Centre Management Association
Carolyn Blunt, MD Real Results Training Ltd, Contact Centre Trainer and People Development Expert
Colin Shaw, Beyond Philosophy
Colin Whelan, Professional Planning Forum
Dave Appleby, BetClic
Dougie Cameron, Addzest Consulting
Guy Fielding, Director at Horizon2
Ian Morton, Consulting Director at Budd
Jag Tucker, CEB
James Lawther, Service Improvement, Squawkpoint
Jojo Uligan, Executive Director of Contact Center Association of the Philippines
Jon Snow, Chairman at Directors’ Club (GB & NI).
Jonathan Wax, Nexidia.
Keith Gait, Executive Operations and Transformation Director
Ken Reid, Director of Proposition and Product at Rostrvm Solutions
Lode Vande Sande, Systems integrator and director of LVS Consulting
Luke Brynley-Jones, Our Social Times
Maria McCann, Customer Engagement Leader, JoHo Ventures
Mark Pfeiffer, EVP Teleperformance, Global Analyst Relations and Corporate Social Responsibility
Martin Hill-Wilson, Director, Brainfood Consulting
Matthew Kemp, Customer Service Director – Lebara Mobile
Maz Iqbal, The Customer Blog
Melissa Kovacevic, Contact Center Coaching
Merlin Stone, Customer strategist and part-time professor at Bristol Business School
Michael Allen, Practice Leader Rabbit Surveys and Right First Time Contact Centre
Mike Havard, Director at Ember Services
Mike Murphy, Interactive Intelligence
Mitch Lieberman, Customer Experience Architect
Nev Wilshire, CEO Save Britain Money Group ‘BBC’s The Call Centre’.
Nick Drake-Knight, Author and change consultant, NDK Group.
Nicola Millard, Futurologist, BT
Paul Greenberg, CRM author, consultant, speaker
Paul Weald, Deloite Consulting
Penny Reynolds, Founding partner at the Call Center School
Peter Massey, Managing Director at Budd
Peter Ryan, Principal Analyst, Ovum
Raj Wadhwani, President, ContactCenterWorld.com
Randi Busse, Author of Turning Rants Into Raves
Richard Rhodes, Senior Planning Manager at LV=
Richard Snow, Research Director, Ventana Research
Rob Wilkinson, Managing Director, Call Centre Connect
Sandra Busby, Welsh Contact Centre Forum
Serge Cren, The Difference Corporation
Simon Foot, Consulting Director, Ember Services
Simon Roncoroni, Consultant, SRC
Simon Thorpe, Programme Director, The Gold Standard
Steve Hurst, Engage Customer
Steve Morrell, Managing Partner, ContactBabel
Stuart Pearce, Author of “The Telesales Handbook”
Trevor Butterworth, Managing Director – The UK Contact Centre Forum

The nominations process is now closed. Please stay tuned for the voting.

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

Connect with Megan on LinkedIn

Contact Centre Experts 2014 – Who Have We Missed?

The nominations process is now closed. Please stay tuned for the voting.

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