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IVR

Call Centre Helper Directory - IVR

Aspect helps enterprises break down the walls between people, processes, systems and data sources, empowering organisations to unite around the customer journey.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

IPI powers over 4 million customer interactions every day. From our heritage delivering and supporting traditional contact centres, through to new innovations in AI, Chatbots and Robotic Process Automation.

Jacada, Inc. helps enterprises reduce costs of operations significantly by deploying automation solutions and contextual bots.

Netcall Technology Ltd is a leading provider of customer engagement solutions.

OPEX Hosting provides a full suite of ‘in-network’ telecommunications solutions: from our customer’s perspective these services require neither management nor maintenance on their part and we charge on a ‘usage-only’ basis.

An award-winning contact centre creative agency. Specialists in cost reduction and increased efficiency through creative audio, FAQ videos and channel-shift solutions.

Sytel Limited delivers secure, resilient IP telephony and media infrastructure software for carriers, enterprises and hosted VoIP call centre providers, connecting and managing calls and media sessions, without boundary.

VCC Live is a worldwide Cloud-based Contact Center software provider, offering telecommunications services and solutions to companies aiming to excel their customer experience.

Vonage (formerly NewVoiceMedia) is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre and programmable communications solutions via APIs.

 
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