Call Centre Helper Directory - IVR
Aspect helps enterprises break down the walls between people, processes, systems and data sources, empowering organisations to unite around the customer journey.
Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.
Genesys powers more than 25 billion of the world’s best customer experiences each year.
Netcall Telecom Limited is a leading provider of customer engagement solutions.
The highest rated CTI Solution on the Salesforce AppExchange. NewVoiceMedia is bridging that gap between your customer data and your Contact Centre.
OPEX Hosting provides a full suite of ‘in-network’ telecommunications solutions: from our customer’s perspective these services require neither management nor maintenance on their part and we charge on a ‘usage-only’ basis.
An award-winning contact centre creative agency. Specialists in cost reduction and increased efficiency through creative audio, FAQ videos and channel-shift solutions.
Sabio, winner of the 2015 Avaya Technical Excellence Award, is a customer contact technology specialist focused on delivering exceptional customer service strategies and solutions.
Sytel Limited delivers secure, resilient IP telephony and media infrastructure software for carriers, enterprises and hosted VoIP call centre providers, connecting and managing calls and media sessions, without boundary.