Erlang X

erlang button

Filed under - Forum,

Erlang X

Has anyone had any experience using Erlang X and the plug in available online?

Question asked by Thomas

Erlang X Or Erlang A

As far as I can tell Erlang X is the same as Erlang A.

There is an overview of the Erlang A formula here.

From what I can gather most people prefer to use Erlang C as Erlang A excludes abandoned calls and could leave you understaffed.

With thanks to Jonty

Published On: 12th Apr 2022 - Last modified: 21st Apr 2022
Read more about - Forum,

Recommended Articles

The Erlang C Formula
Erlang C Formula - Made Simple With an Easy Worked Example
A picture of the Erlang A formula
A Beginner’s Guide to the Erlang A Formula
Erlang Calculation - An Introduction