COVID-19 UPDATE. Essential Reading - Coronavirus articles - Setting up a Contact Centre - Dealing with Increased Contact Volumes. Find suppliers of Cloud Solutions, or Homeworking.

Genesys Telecommunications Europe Ltd

Genesys Logo

Genesys powers more than 25 billion of the world’s best customer experiences each year.

Tel No: 01276 475000


Genesys powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

Address: Frimley Business Park, Frimley, Camberley, Surrey, GU16 7SG


Social Media:

Twitter Handle: @Genesys
LinkedIn Company Page:
Facebook Page:


  • Call Centre Software
  • Contact Centre Solutions
  • Customer Experience
  • Multi-channel Communications
  • Cloud Solutions
  • Virtual Contact Centre and Homeworking
  • Analytics
  • Workforce Management and Workforce Optimisation
  • Voice of the Customer

The Latest Articles Featuring Genesys Telecommunications Europe Ltd:
Latest White Papers from Genesys Telecommunications Europe Ltd:

Frost & Sullivan surveyed 600 senior executives across various industries to uncover insights on midsized call centres’ approach toward CX delivery excellence, the role of CX in business, and perception of technology. This white paper focuses on how they are […]

This eBook is packed full of great ideas to help improve your contact centre’s resource planning, right across the year.

Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.