Genesys Telecommunications Europe Ltd

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Genesys powers more than 25 billion of the world’s best customer experiences each year.

Tel No: 01276 475000


Genesys powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

Address: Frimley Business Park, Frimley, Camberley, Surrey, GU16 7SG


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Twitter Handle: @Genesys
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  • Call Centre Software
  • Contact Centre Solutions
  • Customer Experience
  • Multi-channel Communications
  • Cloud Solutions
  • Virtual Contact Centre and Homeworking
  • Analytics
  • Workforce Management and Workforce Optimisation
  • Voice of the Customer

The Latest Articles Featuring Genesys Telecommunications Europe Ltd:
Latest White Papers from Genesys Telecommunications Europe Ltd:

Research reveals that cloud deployment of software and services in some form is now a must for contact centres everywhere. This white paper looks at how the cloud can help businesses differentiate themselves from their competitors and better serve their […]

As Blended AI takes off, understanding its impact on operations will help you better support it. This report discusses the Blended AI approach, which brings together automation with the power of the human touch to deliver an optimal customer experience.

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