Date: Wed, Oct 22, 2025 9:00 AM – 11:00 AM BST
Location: Virtual
This year’s theme is: Where Experience Leads, Loyalty Follows: Turning Every Interaction into Value.
You’ll hear from CX leaders and organizations, including Oxfordshire County Council and One&Only Resorts Dubai, about how they’re delivering effortless, people-first experiences that build loyalty and trust. We’ll also showcase how AI and CX innovation can empower employees, streamline journeys, and create measurable outcomes.
Event highlights:
- Real customer stories from leading organizations in EMEA
- Practical strategies for building loyalty through people-focused CX
- A live demo of Zoom CX: From AI Ambition to Reality: See It in Action
Author: Zoom
Reviewed by: Rachael Trickey
Published On: 7th Oct 2025 - Last modified: 10th Oct 2025
Read more about - Call and Contact Centre Events, Zoom