Date: October 31, 2022 – November 2, 2022
Location: Loews Miami Beach Hotel
Better Intelligence for Better Experiences
LISTEN has always been about bringing the CallMiner customer community together to learn how to deliver better experiences and drive greater business value. LISTEN 2022 stays true to that commitment and will be an informative, inspiring, and interactive event.
This three-day event will give attendees a better understanding of the latest enhancements to the CallMiner platform, as well as an exclusive view of the industry and what’s coming next from thought leaders and global experts. In addition, there will be multiple daily breakout sessions to learn from and be inspired by, as well as the opportunity to network live with peers and the CallMiner team.
LISTEN 2022 will include a wide variety of content and interactive sessions, allowing attendees to select the schedule that will deliver the greatest value to them. Attendees range from CEO/CIO/CXO/CRO, Vice Presidents and Directors of Customer Care, Quality Assurance, Compliance, Contact Center Operations, to Program Managers and Quality/Speech/Business Analysts.
Attendees come from leading, global organizations spanning numerous industries including healthcare, communications, financial services, insurance, collections, retail, energy & utilities, and business process outsourcers (BPO). They focus on a range of use cases from contact center efficiency and customer experience to product experience, sales & marketing effectiveness, and many others.