The first webinars in our Autumn 2020 series are now open for registration.
See what we’ve got in store…
Webinar: 5 Clever Ideas to Improve Contact Centre Efficiency
An efficient contact centre reduces waste. “Waste” may include unnecessary second contacts, scheduling errors, broken processes and so much more.
Fortunately, this webinar will provide you with five simple but smart solutions to help you do just that and run a more efficient contact centre.
Thursday 19th November 2020 at 14:00 UK time
These are interactive webinars, so you will also have the opportunity to share tips and ask questions of the panel and other attendees. We also run an interactive chat room during the webinars.
All our past webinars are available on “catch up” on the following webinar recording page www.callcentrehelper.com/recorded-webinars