Articles - Poly

A picture of an online meeting

136

Poly Release New Video Conferencing Equipment

A photo of a remote worker

739

The Future of Hybrid Working

A picture of a laptop with a 2021 lightbulb

109

5 Workplace Trends for 2021

A photo of someone thinking

260

Why Should You Choose Quick-Disconnect Headsets?

A picture of someone that is too tired to work

4,329

Dealing With COVID-Fatigue in the Contact Centre

A photo of an innovative child

3,310

16 Contact Centre Technology Innovations That You Can’t Ignore

A photo of a remote worker

585

The Future of Customer Service – Hybrid Workforce or Hybrid Employees?

A picture of someone jumping for 2021

6,085

30 Contact Centre Predictions for 2021

52

Recorded Webinar: Voice Is Your New Brand Currency

A picture of a duck leading the pack

50,496

Top Tips to Make Your Team Leaders More Productive

A picture of an agent sat at desk wearing a headset

474

Hybrid Working in the Call Centre

A photo of someone celebrating at a desk

176

Case Study: How Poly Enabled Success in Their Virtual Contact Centre

A picture of an agent wearing a headset at home office

120

Are QD Headsets the Best for a Hybrid Call Centre Workforce?

A picture of a red plane changing direction from a group of blue planes

276

The New Way of Working in Call Centres

A picture of a video call on laptop

106

RingCentral Rooms for Poly Is Now Available

A picture of someone carrying a "I want more" light bulb

3,187

How Are Customer Expectations Changing and What Does That Mean for Us?

A picture of an agent at the start of a maze

153

2 Challenges That Many Contact Centres Are Battling Now

A picture of a video meeting

92

RingCentral Launches Video Meetings in Europe

A picture of a person jumping in the air

787

Celebrating Change in the Call Centre

8,709

14 Best Practices for Maximizing Your Service Level

A picture of a fairytale

115

Poly’s Story: Moving to Remote Working

A picture of someone looking through a telescope

98

Poly Discuss the Future of the “Workplace Experience”

A picture of a good report

190

Poly Release New Hybrid Working Report

A picture of tools in a wallpaper style

3,331

20 Customer Experience Management Tools and How They Can Help