White Paper: What Contact Centres Are Doing Right Now (2017 Edition)


Throughout October, Call Centre Helper readers were invited to take part in our annual Contact Centre survey.

Over 380 contact centre professionals took part, and we are delighted to share the results with you.

A Call Centre Helper Research Paper sponsored by CallMiner, Genesys, NICE, Plantronics, Serenova and Sabio.

Click to download this White Paper now!

Published On: 8th Jan 2018 - Last modified: 3rd Jan 2020
Read more about - Industry Insights, , , , , ,


Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.