Articles - Rapport

Positive statement words including: smile, positive, thanks, pleasure, great, understanding, right, rapport,please,popular, certainly, understanding

3,093,100

Top 50 Positive Words and Phrases – With Examples

rapport on chalkboard

423,850

27 Effective Ways to Build Rapport With Customers

concept of trust word on wooden cubes

548

Lessons From the Frontline: How to Build Customer Trust

Apologise for the Inconvenience - Say Sorry

13,895

10 Alternative Ways to Say: “Sorry for the Inconvenience Caused”

heart mug coffee

162

What Is Rapport?

A photo of an envelope being opened with confetti

3,935

Customer Service Emails and Letters: How to Review and Improve Your Templates

Sticks with customer loyalty program on an office table.

680

7 Key Ideas for Winning Customer Loyalty

A photo of a human pyramid

25,933

4 Team-Building Games for the Contact Centre

Person holding and looking up to speech bubble

9,310

25 Affirmative Words and Statements to Support Customers

Panorama view of the infinity empty asphalt international race track starting or end line, Motion blurred effect.

10,185

The Best Ways to Start and End a Customer Conversation

tree growing and dry with sky and sun background

37,080

The Top 10 Reassurance Statements for Customer Service

A vector illustration of a person with a speech bubble

5,555

Professional Language for Customer Service

Two people on isolated backgrounds shrugging

77

Why Should Your Customers Remain Customers?

Angry people screaming

5,170

13 Clever Tactics for Dealing With an Angry Phone Call

A picture of a talkative cartoon

14,132

How to Deal With a Talkative Customer

A person making an obnoxious gesture

3,308

How to Deal With the “Know-It-All” Customer

A picture nice words to say to someone

16,251

Customer Service: 50 Nice Words to Say to Someone

A picture of English language letters

9,136

Customer Service Language: Changing the Language of Your Contact Centre

19,668

Rapport Building With Angry Customers – With Examples

A picture of positive speech bubbles

68,448

27 Positive Statements to Use In Difficult Situations

A picture of arrows going through a wall

42,720

10 Strategies for Overcoming Objection Handling in Sales

Apologising for the inconvenience, I'm Sorry

206,652

“Sorry for the Inconvenience” – How to Offer a Genuine Apology

Lots of question marks on multicolour sheets

195,617

Probing Questions to Improve Your Customer Service – With Examples

Call Centre Power Words for Customer Service

134,795

The Best Power Words to Use in Customer Service