Articles about Rapport
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The Best Customer Service Greeting Phrases – with Examples
3,500
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The Top 12 Acknowledgement Statements for Customer Service
4,428
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Live Chat Probably Costs More than Phone Call
733
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Just 60% of Organisations Consider Themselves to Be Good at Building Rapport
75
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The Top Qualities for a Contact Centre Advisor
1,021
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How to Improve Your Emotional Connection with Customers
961
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Recorded Webinar – How to Improve Rapport with the Customer
731
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Only 2% of Contact Centres Say Their Advisors Have Great Levels of Rapport and Empathy
124
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6 Strategies for Building Agent Confidence in Telesales
1,868
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6 Strategies for Objection Handling and Overcoming Objections on the Telephone
2,477
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Word Cloud Saving Positive words and Empathy Statements
Top 25 Positive Words, Phrases and Empathy Statements
1,308,193
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18 Empathy Statements That Help Improve Customer-Agent Rapport
54,661
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10 Closing Techniques for Inbound Sales Advisors
5,736
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Emotional Intelligence
538
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Recorded Webinar – 10 Ways to Exceed Your Customers’ Expectations
1,511
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Recorded Webinar – Building a Positive Culture in the Contact Centre
1,375
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86% of Contact Centres Crave Empathy and Rapport Building Skills
206
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How Can Agents Sound More Authentic?
5,892
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How to Personalise Customer Interactions
3,664
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9 Lessons From the Connect Assist Contact Centre
2,260
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