Articles about Rapport

How to Handle Emojis in Customer Service

593

5 Tips to Improve Your Call Centre Sales

84,572

Happy woman reading a letter on a table at home

How to Write a Good Customer Service Letter – With Examples

57,831

Positive Customer Service Language for Positive Conversations

9,283

Card saying Dear Mr Smith

“Dear Valued Customer” – 12 Steps to Writing a Great Customer Letter

104,669

How to Build Customer Trust in the Contact Centre

1,557

15 Things a Call Centre Agent Should Never Say (But Many Do)

120,385

Call Control Techniques: How to Present Options to Customers

3,071

Top 25 Positive Words, Phrases and Empathy Statements

1,910,946

Want to Speak in the Same Language as the Customer? Use Filtering!

1,227