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Articles about Rapport

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How to Deal With a Customer Who Can’t Stop Talking

1,721

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How to Deal With the “Know-It-All” Customer

608

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Customer Service: 50 Nice Words to Say to Someone

5,986

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Customer Service Language: Changing the Language of Your Contact Centre

3,078

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Rapport Building With Angry Customers – With Examples

6,694

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27 Positive Statements to Use In Difficult Situations

25,826

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10 Strategies for Overcoming and Handling Objections in Sales

29,015

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“Sorry for the Inconvenience” – How to Offer a Genuine Apology

99,623

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Customer Service Emails and Letters: How to Review and Improve Your Templates

1,866

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17 Probing Questions to Improve Your Customer Service

70,143

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