Rapport | Call Centre Helper

Articles about Rapport

Live Chat Probably Costs More than Phone Call

465

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The Top Qualities for a Contact Centre Advisor

917

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How to Improve Your Emotional Connection with Customers

684

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6 Strategies for Building Agent Confidence in Telesales

1,484

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6 Strategies for Objection Handling and Overcoming Objections on the Telephone

1,990

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Word Cloud Saving Positive words and Empathy Statements

Top 25 Positive Words, Phrases and Empathy Statements

1,239,937

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18 Empathy Statements That Help Improve Customer-Agent Rapport

37,805

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10 Closing Techniques for Inbound Sales Advisors

4,796

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Emotional Intelligence

438

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Recorded Webinar – 10 Ways to Exceed Your Customers’ Expectations

1,496

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Recorded Webinar – Building a Positive Culture in the Contact Centre

1,378

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How Can Agents Sound More Authentic?

5,385

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How to Personalise Customer Interactions

3,373

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9 Lessons From the Connect Assist Contact Centre

2,137

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4 Team-Building Games for the Contact Centre

14,750

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What Are the Best Words and Phrases for Building Rapport? – in 140 Characters

25,366

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7 Ways to Build an Emotional Connection by Email

2,433

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11 Things a Call Centre Agent Should Never Say (But Many Do)

55,432

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7 Ways to Build an Emotional Connection With Callers

11,188

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The Secret to Building Real Rapport

7,651

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