Articles about Rapport

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A picture of positive speech bubbles
27 Positive Statements to Use In Difficult Situations
4,797
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10 Strategies for Overcoming and Handling Objections in Sales
19,755
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“Sorry for the Inconvenience” – How to Offer a Genuine Apology
5,551
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Customer Service Emails and Letters: How to Review and Improve Your Templates
961
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17 Probing Questions to Improve Your Customer Service
14,616
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The Best Power Words and Phrases to Use in Customer Service
22,729
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Replace Negative Words With Positive Alternatives for Customer Service With Examples
16,752
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How to Write a Customer Apology Letter – With an Example
8,085
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Young businessman working in call centre. He is sitting at the table in headset
How to Develop the Best Contact Centre Script
128,555
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How to Handle Emojis in Customer Service
1,401
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5 Tips to Improve Your Call Centre Sales
100,191
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How to Write a Good Customer Service Letter – With Examples
170,977
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Positive Language for Customer Service Conversations
28,078
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“Dear Valued Customer” – 12 Steps to Writing a Great Customer Letter
202,536
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How to Build Customer Trust From the Contact Centre
2,401
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15 Things a Call Centre Agent Should Never Say (But Many Do)
156,552
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Call Control Techniques: How to Present Options to Customers
6,030
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Positive statement words including: smile, positive, thanks, pleasure, great, understanding, right, rapport,please,popular, certainly, understanding
Top 25 Positive Words, Phrases and Empathy Statements
2,392,375
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Want to Speak in the Same Language as the Customer? Use Filtering!
1,869
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The Best Call-Closing Statements
75,344
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