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Articles about Rapport

Angry people screaming

13 Clever Tactics for Dealing With an Angry Phone Call

1,756

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How to Deal With a Customer Who Can’t Stop Talking

2,736

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How to Deal With the “Know-It-All” Customer

675

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Customer Service: 50 Nice Words to Say to Someone

7,693

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Customer Service Language: Changing the Language of Your Contact Centre

3,944

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Rapport Building With Angry Customers – With Examples

8,452

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27 Positive Statements to Use In Difficult Situations

32,362

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10 Strategies for Overcoming and Handling Objections in Sales

32,299

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“Sorry for the Inconvenience” – How to Offer a Genuine Apology

137,372

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Customer Service Emails and Letters: How to Review and Improve Your Templates

2,082

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