Rapport | Call Centre Helper

Articles about Rapport

Positive Customer Service Language for Positive Conversations

2,090

15 Things a Call Centre Agent Should Never Say (But Many Do)

81,026

Call Control Techniques: How to Present Options to Customers

1,338

Top 25 Positive Words, Phrases and Empathy Statements

1,631,605

Want to Speak in the Same Language as the Customer? Use Filtering!

817

The Best Call-Closing Statements

6,442

Top Tips for Building Rapport on the Telephone

199,586

Seven Tips to Avoid Dead Air Time in Phone Conversations

4,807

The Best Courtesy Words and Phrases to Use in Customer Service

20,710

27 Effective Ways to Build Customer Rapport

184,040