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Articles about Rapport

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Customer Service Language: Changing the Language of Your Contact Centre
1,527
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Rapport Building With Angry Customers – With Examples
3,168
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27 Positive Statements to Use In Difficult Situations
10,029
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10 Strategies for Overcoming and Handling Objections in Sales
21,965
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“Sorry for the Inconvenience” – How to Offer a Genuine Apology
23,653
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Customer Service Emails and Letters: How to Review and Improve Your Templates
1,253
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17 Probing Questions to Improve Your Customer Service
26,789
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The Best Power Words and Phrases to Use in Customer Service
32,537
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Replace Negative Words With Positive Alternatives for Customer Service With Examples
22,245
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How to Write a Customer Apology Letter – With an Example
9,608
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How to Develop the Best Contact Centre Script
129,852
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How to Handle Emojis in Customer Service
1,663
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5 Tips to Improve Your Call Centre Sales
102,775
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How to Write a Good Customer Service Letter – With Examples
191,891
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Positive Language for Customer Service Conversations
32,738
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“Dear Valued Customer” – 12 Steps to Writing a Great Customer Letter
219,860
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How to Build Customer Trust From the Contact Centre
2,799
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15 Things a Call Centre Agent Should Never Say (But Many Do)
162,522
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Call Control Techniques: How to Present Options to Customers
6,779
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Top 25 Positive Words, Phrases and Empathy Statements
2,468,972
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