Rapport | Call Centre Helper

Articles about Rapport

5 Tips to Improve Your Call Centre Sales

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Happy woman reading a letter on a table at home

How to Write a Good Customer Service Letter – With Examples

45,668

Positive Customer Service Language for Positive Conversations

6,751

15 Things a Call Centre Agent Should Never Say (But Many Do)

111,239

Call Control Techniques: How to Present Options to Customers

2,641

Top 25 Positive Words, Phrases and Empathy Statements

1,840,419

Want to Speak in the Same Language as the Customer? Use Filtering!

1,109

The Best Call-Closing Statements

19,988

Top Tips for Building Rapport on the Telephone

217,594

Seven Tips to Avoid Dead Air Time in Phone Conversations

9,662