Articles - Wisper

Problems Facing Contact Centres Warning Sign

1,312

The Biggest Problems Facing Contact Centres Today

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51

The Benefits of Desktop Virtualization

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A New Work Culture

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Wisper Launches Its Indirect Sales Programme

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1,727

A Checklist for Implementing… Performance Management Tools

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1,689

18 Characteristics of Great Customer Service

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2,794

19 Golden Rules for Call Monitoring

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Overcoming the Challenges of Virtual Desktops

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54

IT Costs in the Cloud Era

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Wisper Announce a New Addition to Their ceBoxOS Solution

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1,273

A Checklist for Implementing… Speech Analytics

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2,777

18 Simple Ideas to Reduce Your Abandon Rate

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1,542

20 Great Ways to Drive Down Customer Complaints

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89

How to Manage a Successful Remote Work Reset

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93

Case Study: Comdata Implements a New Virtual Desktop Solution

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What Will Tomorrow’s Workstation Look Like?

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216

How to Avoid Agent Burnout During COVID-19

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64

The 5 Worst Enemies of Performance on Your Users’ Computers

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124

Is It Time to Embrace Desktop as a Service?

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Computer Equipment Rental: Advantages and Disadvantages

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69

Wisper Acquires Avencall Xivo

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218

5 Eco-Friendly Actions to Reduce Digital Pollution

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5,362

30 Contact Centre Predictions for 2021