Articles - Wisper

Problems Facing Contact Centres Warning Sign

1,754

The Biggest Problems Facing Contact Centres Today

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60

The Benefits of Desktop Virtualization

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65

A New Work Culture

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Wisper Launches Its Indirect Sales Programme

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1,980

A Checklist for Implementing… Performance Management Tools

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2,302

18 Characteristics of Great Customer Service

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3,249

19 Golden Rules for Call Monitoring

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104

Overcoming the Challenges of Virtual Desktops

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63

IT Costs in the Cloud Era

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1,540

A Checklist for Implementing… Speech Analytics

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3,431

18 Simple Ideas to Reduce Your Abandon Rate

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1,936

20 Great Ways to Drive Down Customer Complaints

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114

How to Manage a Successful Remote Work Reset

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155

Case Study: Comdata Implements a New Virtual Desktop Solution

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54

What Will Tomorrow’s Workstation Look Like?

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236

How to Avoid Agent Burnout During COVID-19

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175

The 5 Worst Enemies of Performance on Your Users’ Computers

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142

Is It Time to Embrace Desktop as a Service?

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98

Computer Equipment Rental: Advantages and Disadvantages

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95

Wisper Acquires Avencall Xivo

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286

5 Eco-Friendly Actions to Reduce Digital Pollution

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5,553

30 Contact Centre Predictions for 2021