Call Centre Life

Call Centre Life – looking at work in UK call centres

Meme Showing a Man Laughing when a University Graduate says that they will only be working on the call centre for a few months

10,360

32 Call Centre Memes

A group of people who work at the dogs trust call centre

2,446

17 Interesting Initiatives From the Dogs Trust Contact Centre

33,476

The Best Desk Layouts for the Contact Centre

3,659

How to Develop Coaches and Mentors in a Contact Centre

A picture of the team leadership concepts with ducks

8,521

Team Leadership: What Makes a Great Leader?

A photo of four people holding speech bubbles over their faces

65,838

25 Good Customer Feedback Examples

14,048

The Good Call Centre Awards Guide

A picture of a person thinking with question marks around them

38,648

What Other Job Titles are Call Centre Agents Known By?

32,700

Outbound calling on weekends and bank holidays

31,468

Should Call Centre Agents Use Mobile Phones at Work?

88,559

12 Quick Ways to Deal With Call Centre Noise

8,764

14 Successful Initiatives From FatFace’s Contact Centre

54,461

How do I Make My CV Really Special?

A picture of a comic with the word "pow"

28,218

14 Funny Customer Service Stories That Will Make You Chuckle

A photo of someone having fun with balloons

9,065

15 Great Ideas to Make Remote Working Fun

117,373

Call Centre Jokes – for a Bit of Light Relief

5,828

Contact Centre Motivation – How to Reward, Empower and Inspire Advisors

18,697

Head of Contact Centre: Example Job Description

47,988

The Call Centre Recruitment Process

Group of business people and software developers working as a team

4,456

13 Things Every Contact Centre Advisor Needs to Know

Customer Service Quote

389,341

102 Excellent Customer Service Quotes

directors chair

30,777

Customer Services Director: Example Job Description

coloured roller

9,342

Creative Ideas for Call Centre Office Design

angry caller

13,280

Five Agent Behaviours That Upset Your Customers

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