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Articles about Jobs

A picture of a manager dressed like a superhero

What Does a Good Customer Service Manager Look Like?

1,122

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Typical Roles in a Call Centre – With Job Descriptions

301,103

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A picture explaining the meaning of CTO

What Is a CTO? – With a CTO Job Description

84

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The Challenge of Being a New Contact Centre Manager

1,697

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Team Leader: Example Job Description

16,588

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A group of CVs being compared

The Top 25 Words to Describe Yourself on Your CV

2,522,978

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What Is Working in a Call Centre Really Like?

279,110

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Customer Service Interview Questions

375,113

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Senior Operations Manager: Example Job Description

24,599

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Head of Contact Centre: Example Job Description

9,563

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Digital Contact Director: Example Job Description

2,141

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Customer Services Director: Example Job Description

17,463

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Contact Centre Manager: Example Job Description

10,500

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Resource Planning Manager: Example Job Description

16,455

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Customer Services Manager: Example Job Description

2,038

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4 Classic Customer Service Interview Questions – With Answers

15,665

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How Do I… Recruit the Best Agents?

4,438

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The 10 Commandments of Team Meetings

5,317

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How to Survive Your Performance Review

2,703

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How Do I… Tune Up the Recruitment Process?

4,152

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