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Articles about Playvox

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Teamwork Makes the Dream Work: Empowering Agents Within the QA Process – Webinar

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Movers and Shakers

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Voice of the Customer: Your Secret Weapon to Strengthen Customer Service

137

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7 Roles You Should Use in Your QA Practice Today

63

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The CEO Interview: Oscar Giraldo at Playvox

383

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Webinar: Secrets of Workforce Management

66

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4 Creative Ways to Improve Your Customer Service QA Programme

130

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8 Benchmarks to Improve Your Live Chat Metrics

86

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7 Ways to Easily Boost Customer Service Empathy

371

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31 Empathy Statements to Improve Your Customer Service Today

462

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102

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eBook: QA Manager Blueprint for Success