Training Cheat Sheet – Managing Performance

Running on track

This week we bring you the fifth cheat sheet in our latest series of downloadable training materials.

This training will help you to:

  • Set meaningful objectives
  • Give effective feedback
  • Build successful plans to improve performance

Click here to download the Managing Performance sheet.

These cheat sheets are all available in a downloadable Microsoft Word format so that you can customise them for use in your contact centre.

They have all been kindly supplied by Rob Wilkinson of Call Centre Connect

Published On: 8th Jan 2014 - Last modified: 6th Aug 2020
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