Training Cheat Sheet – Building Great Rapport



41,961

This week we bring you the first cheat sheet in a new series of downloadable training materials.

This training will help you to

  • Build rapport
  • Inspire customer confidence
  • Adjust your style to match your customer

Click here to download the Building Great Rapport cheat sheet.

These cheat sheets are all available in a downloadable Microsoft Word format so that you can customise them for use in your contact centre.

This has kindly been supplied by Rob Wilkinson

blue book
Training Cheat Sheet – Building Great Rapport in Printable Word Format
Version: 3
Date Added: 8th June 2022
File Type: .docx
File Size: 21 KB
Category: Tools
Download Link: Download

The other modules are also available to view:

Published On: 13th Mar 2013 - Last modified: 15th Jun 2022
Read more about - Essential Call Centre Tools, , , , ,


Recommended Articles

Training Cheat Sheet – Handling Customer Objections
hands in
Training Cheat Sheet – Motivating Teams
Training Cheat Sheet - Effective Sales Questioning
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.