Training Cheat Sheet – Building Great Rapport Related Articles Training Cheat Sheet - Effective Questioning Training Cheat Sheet – Handling Customer Objections Training Cheat Sheet – Motivating Teams Training Cheat Sheet – Coaching 44,561 Filed under - Essential Call Centre Tools, Cheat Sheet, Downloads, Printable, Rapport, Rob Wilkinson, Training This week we bring you the first cheat sheet in a new series of downloadable training materials. This training will help you to Build rapport Inspire customer confidence Adjust your style to match your customer Click here to download the Building Great Rapport cheat sheet. These cheat sheets are all available in a downloadable Microsoft Word format so that you can customise them for use in your contact centre. This has kindly been supplied by Rob Wilkinson Training Cheat Sheet – Building Great Rapport in Printable Word Format Version: 3 Date Added: 8th June 2022 File Type: .docx File Size: 21 KB Category: Tools Download Link: Download The other modules are also available to view: Handling Difficult Customers Effective Questioning Emotional Intelligence Closing Techniques Effective Sales Questioning Handling Customer Objections Building Great Rapport Coaching Creating Advocates Influence Managing Performance Motivating Teams Author: Jo Robinson Published On: 13th Mar 2013 - Last modified: 7th Dec 2023 Read more about - Essential Call Centre Tools, Cheat Sheet, Downloads, Printable, Rapport, Rob Wilkinson, Training Recommended Articles Training Cheat Sheet - Effective Questioning Training Cheat Sheet – Handling Customer Objections Training Cheat Sheet – Motivating Teams Training Cheat Sheet – Coaching Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter