This week we bring you another cheat sheet in the series of downloadable training materials on Effective Sales Questioning.
This training module will help you to:
- Use a range of questions to uncover customer needs
- Structure your questioning
- Use summarising as a way of keeping track
Click here to download the Effective Sales Questioning Cheat Sheet.
These cheat sheets are all available in a downloadable Microsoft Word format so that you can customise them for use in your contact centre.
Click to read the first module on Closing Techniques
These have all been kindly supplied by Rob Wilkinson of CallCentreConnect.co.uk