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Training Cheat Sheet – Closing Techniques


This week we launch the second series of downloadable training materials, a cheat sheet on closing techniques.

This training module will help you to:

  • Use a couple of closing techniques
  • Make recommendations with confidence
  • Use benefits to encourage a customer to buy

Click here to download the Closing Techniques Cheat Sheet.

These cheat sheets are all available in a downloadable Microsoft Word format so that you can customise them for use in your contact centre.

They have all been kindly supplied by Rob Wilkinson

Published On: 4th Apr 2012 - Last modified: 26th Feb 2020
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