Training Cheat Sheet – Closing Techniques


This week we launch the second series of downloadable training materials, a cheat sheet on closing techniques.

This training module will help you to:

  • Use a couple of closing techniques
  • Make recommendations with confidence
  • Use benefits to encourage a customer to buy

Click here to download the Closing Techniques Cheat Sheet.

These cheat sheets are all available in a downloadable Microsoft Word format so that you can customise them for use in your contact centre.

This has kindly been supplied by Rob Wilkinson

orange book
Training Cheat Sheet – Closing Techniques in Printable Word Format
Version: 3
Date Added: 8th June 2022
File Type: .docx
File Size: 20 KB
Category: Tools
Download Link: Download

The other modules are also available to view:

Author: Jo Robinson

Published On: 4th Apr 2012 - Last modified: 7th Dec 2023
Read more about - Essential Call Centre Tools, , , , , , ,

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