Training Cheat Sheet – Coaching


70,790

This week we bring you the second cheat sheet in our latest series of downloadable training materials.

This training will help you to

  • Structure your coaching
  • Identify steps to create a coaching culture
  • Create a range of useful coaching questions

Click here to download the Coaching cheat sheet.

These cheat sheets are all available in a downloadable Microsoft Word format so that you can customise them for use in your contact centre.

This has kindly been supplied by Rob Wilkinson

Training Cheat Sheet – Coaching in Printable Word Format
Version: 3
Date Added: 8th June 2022
File Type: .docx
File Size: 37 KB
Category: Tools
Download Link: Download

The other modules are also available to view:

Author: Jo Robinson

Published On: 24th Apr 2013 - Last modified: 7th Dec 2023
Read more about - Essential Call Centre Tools, , , , , ,

Follow Us on LinkedIn

Recommended Articles

empty notebook
Training Cheat Sheet - Handling Difficult Customers
holding up book
Training Cheat Sheet - Effective Questioning
start of running race
Training Cheat Sheet – Managing Performance