Consumer Duty and Quality Assurance – webinar Related Articles 6 Steps to Navigating Consumer Duty Closed Book Implementation Consumer Duty: A Guide for Teams in Financial Services FCA Consumer Duty: What You Need to Know and How to Get Ready FCA Consumer Duty Summary 123 Filed under - Archived Content, EvaluAgent Putting the customer first in the Financial Services Sector A countdown to complianceThe FCA Consumer Duty is a new regulation that will come into effect in the UK on 31st July 2023, but navigating regulation compliance for your contact centre doesn’t have to be a headache. Join our webinar with leading law firm Burness Paull to understand how to tackle consumer duty head on with quality assurance at the heart of putting the customer first. Author: Rachael Trickey Published On: 12th May 2023 - Last modified: 19th Jun 2023 Read more about - Archived Content, EvaluAgent Recommended Articles 6 Steps to Navigating Consumer Duty Closed Book Implementation Consumer Duty: A Guide for Teams in Financial Services FCA Consumer Duty: What You Need to Know and How to Get Ready FCA Consumer Duty Summary Related Reports White Paper: Voice in a Multichannel World White Paper: Artificial Intelligence - Its Place in the Contact Center White Paper: Consumer Duty Compliance Through Effective QA The Essential Team Leader Playbook Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter