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Articles - Akixi
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Survey Results: The Most Important Customer Service Skills
Overcoming Analysis Paralysis in the New Age of Work
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Building Customer Rapport Through Meaningful Conversations
Akixi Launches Akixi ONE Designed for Hybrid Workers
Creating a People-First Hybrid Working Model
Customer Journey Mapping: The Road to Better CX
The Effects of Covid-19 on Employee Well-Being
Real-Time Dashboards for Businesses – What Are the Benefits?
How to Monitor Home Workers and Keep Remote Teams Productive
Staff Motivation: How Supervisors Can Motivate Remote Teams
18 Simple Ideas to Reduce Your Abandon Rate
What Is Call Recording and Why Is It So Important?
Top Challenges Faced by the Telecoms Industry in 2021
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Podcast – How to Improve Your Call Centre Reporting
Akixi Release Live Chat Analytics and UI Improvements
Case Study: Akixi Supports Gamma During Remote Working Shift
Akixi Wins Best Analytics Platform Award
Is Your Communication Strategy Ready for Anything?
Top Challenges Faced by the Telecoms Industry in 2020
The Cloud-Based Call Centre: Why You Should Make the Switch
How to Connect In-Office and Remote Workers
A Guide to Call Centre Reporting – with Examples
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Editor's Pick
21 Tips to Make Your Customers Feel Truly Valued
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Latest Resources
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Tue 02 Apr 2024
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Thu 04 Apr 2024
Latest Insights
How Did Remote Work Revitalize Collaborative CX?
5 Signs You Need a VoiceBot
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