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Articles about Akixi

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Future-Proofing the Business of Tomorrow

190

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Always On, Always Available – A Changing Workplace

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What Is an Omnichannel Cloud Call Centre?

64

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Akixi case study on IT sales team increases productivity and call stats 15% with akixi

Case Study: Symec

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How to Measure First Call Resolution

255

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The Most Important Call Centre KPIs to Track for Customer Success

346

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359

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What Should You Be Displaying on Your Contact Centre Wallboards?

4,475

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The Top Qualities for a Contact Centre Advisor

2,908

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What’s Next With… Contact Centre Metrics?

2,110

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7 Lessons From The Money Shop’s Contact Centre

6,056

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