Articles - Chris Mounce
Chris Mounce is EvaluAgent’s Digital Training and Enablement Specialist and an award-winning performance coach.
Chris sits at the intersection of product, quality, sales, and customer education – translating complex automation into operational clarity for contact centre teams.
With a focus on conversation intelligence and AutoQA, Chris helps organisations understand not just how the technology works, but how to build genuine trust in it. For teams operating in regulated environments, that distinction matters.
