Articles - Martin Hill-Wilson

Martin Hill-Wilson of Brainfood Consulting

Martin is a long-standing member of the Customer Engagement community, and former CEO of a pioneering BPO and consultancy. Over his career, Martin has facilitated thousands of learner journeys and is an internationally recognised thought leader.

Connect with Martin on LinkedIn

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IVR Best Practices, from DTMF to Conversational AI
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Recorded Webinar: 10 Predictions for 2018
Recorded Webinar: Artificial Intelligence in the Contact Centre
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