Shortlist Announced for First Ever CCW Europe Awards Related Articles What’s Next in CX? 5 Highlights From CCW Europe 2022 CCW Conference & Trade Show Best Respected Awards - The Results The Good Call Centre Awards Guide © leographics - Adobe Stock - 140512121 727 Filed under - Contact Centre News, IQPC, Martin Hill-Wilson CCW Europe is delighted to announce the coveted shortlist for the CCW Europe Excellence Awards. Open to anyone involved in the Customer Contact and CX industry, the CCW Awards recognise and celebrate individuals, teams or companies who are committed to driving the next level of customer strategies and experiences through innovation, operational excellence and relentless dedication on speedy and superior services! The applications of our shortlisted award applicants have been sent to our prestigious judges who will deliberate and select a winner for each of the six CCW award categories. This Year’s Award Judges Are: Ronny Q. Haimé, Vice President, Global Head of Service Delivery, Groupon James Revell, General Manager, Air France Claudia Belardo Director, International Customer Experience SAP Concur Petra Mengelt, Head of B2B, Business Relations Mash Group Plc Mark Pavlides, Director of Customer Service William Hill Martin Hill-Wilson, Blogger, Customer Contact Thought Leader Brainfood Extra Simon Separghan, Head of Customer Contact RBS Jan Smets, Director Retail and Customer Care, bpost Sham Aziz, Head of Customer Service, Selfridges Alexandra da Silva Rodrigues, Strategic Advisor for Global Contact Centers, Radisson Hotel Group The Shortlisted Award Applicants Are: Customer Contact Leader of the Year Claire Carrol – Co-Op Kassondra Riley – Hamad Medical Corporation Contact Center Best in Class Contact Centre (100+ seats) Co-Op Studio Moderna CallForce Best Contact Centre Culture Ocado Co-Op Studio Moderna Tui Affinity for Business BPO Partner of the Year Cosmote e-Value Guuru Disruptive Technology of the Year Cosmote e-Value Ocado Kryon PolyAI Guuru Winners will be announced and celebrated on the evening of 8th October at the prestigious Beurs van Berlage in Amsterdam during the CCW Europe 2019 event. Author: Robyn Coppell Published On: 13th Sep 2019 - Last modified: 18th Mar 2024 Read more about - Contact Centre News, IQPC, Martin Hill-Wilson Recommended Articles What’s Next in CX? 5 Highlights From CCW Europe 2022 CCW Conference & Trade Show Best Respected Awards - The Results The Good Call Centre Awards Guide Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter