Sytel | Call Centre Helper

Articles about Sytel

White Paper: The Challenge of Predictive Dialing under Compliance

70

The Challenge of Predictive Dialling Under Compliance – Focus on Design

295

14 Contact Centre Problems and Solutions

2,153

What Does Good Customer Service Look Like? In Less than 140 Characters

96,600

The Changing Face of Customer Service in 2018

606

26 Contact Centre Technology Predictions for 2018

3,008

21 Smart Ways to Improve Webchat

988

Follow These Guidelines to Stay Compliant With New Ofcom Rules

390

Sytel Asks Ofcom to Reconsider Updates to Outbound Dialling Regulations

183

Confirmit and Sytel Signal Continued Evolution of CATI

53