This is your last chance to benchmark your contact centre against others by taking part in our survey: “What Contact Centres Are Doing Right Now?”
This survey will cover a number of different industry-related topics, and we ask questions such as:
- Is Your Call Centre Doing Enough to Support Vulnerable Customers?
- What Initiatives Do You Currently Have in the Contact Centre?
- What Is Your Call Centre Doing to Support Your Mental Health and Wellbeing?
- What Are the Most Important Contact Centre Metrics?
Follow the link below and take part in our survey!
By filling in our survey, you will help us to put together our popular annual report, so you can see how you are performing against other contact centres and be in with a chance of winning a Ninja Foodi AF400UK 9.5L Dual-Zone Air Fryer worth £200!
The survey will run until Friday 14th July 2023, with the results being published in October 2023.
This year’s survey is sponsored by Centrical, NICE, Odigo, Sabio and Scorebuddy.
Terms and Conditions
To take part in the survey, you should be a contact centre professional, currently working within a contact centre. Anyone found not to be working within the contact centre industry may be removed from the prize draw. (Please use a work email address where possible when completing the survey to help us verify this.)
Once the survey is closed, the winner of the Ninja Foodi Air Fryer will be chosen at random. The winner will be notified by email. The prize is non-exchangeable.
To be entered into the prize draw, all contact details must be filled in. Those who don’t may be removed from the prize draw.