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Articles about Outsourcing

How to Set up an Outsourced Contact Centre Business

4,896

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How to Win More Client Projects for Your Outsourced Contact Centre or BPO

10,006

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How to manage an overseas contact centre

2,323

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Should you outsource customer service?

10,567

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How to manage a successful offshore contact centre

7,152

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Should contact centres be placed offshore?

5,690

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What is happening to overseas outsourcers?

4,422

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How to Manage a Remote Team in an Indian Call Centre

7,720

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The five most flopped customer service technologies

6,968

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Special Report – call centres in the Philippines

37,237

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