ebook: Three Ways Chatbots Improve Customer Experience


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More and more consumers engage with businesses through bots every day. Facebook reported 300,000 active bots engaging with customers on the platform’s Messenger service, with 8 billion messages exchanged monthly. It puts bots at the forefront of customer experience, especially as we move into increasingly automated contact centers.

Read the ebook to learn about the three important ways chatbots improve your customer service experience
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