Whitepaper: A Practitioner’s Guide to Sustainable Customer Experience in the Contact Centre

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Vonage has developed this guide to help you with your CX initiatives in the contact centre. Designed for the practitioner, you’ll find out what’s critical to delivering a great experience and how you can deliver it by focusing on a few key elements.

Vonage has also included examples and videos highlighting how businesses have used the Vonage Contact Center to digitally transform and dramatically improve CX.

White Paper written by: Vonage
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