10 Tips for Engaging New Work-At-Home Agents

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With many agents now suddenly working from home, keeping them engaged and connected with their work is crucial. This is especially true when taking into account they might start to feel depressed, isolated, and struggling to remain focused.

Studies have shown that agent engagement is directly related to customer experience, so keeping agents happy is directly proportional with customer satisfaction.

Download a copy of Five9's quick guide covering 10 tips to help you keep engagement levels up among new work-at-home agents.
Download the Guide

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