eBook: Communication is Key to Remote Work

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There are lots of emergency situations that can interrupt business continuity, but there’s one big change we all seem to be dealing with at once: How do you handle a workforce that’s suddenly remote?

Contact centres are being hit especially hard with this new reality, but the truth is that support agents’ jobs are among the quickest and easiest to transition from on-premises to remote.

This eBook looks at some of the challenges you’ll undoubtedly face, and most importantly, some solutions.
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