eBook: Contact Centre Homeworking: 10 Key Operational Challenges

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Recruiting the right people is about more than just attracting people with the right skills. A candidate’s office space and security set-up is very important too, as is their motivation to work- from home.

Sensée has a comprehensive solution for recruitment and on-boarding that covers everything from selecting recruitment advertising channels to candidate profiling, eLearning and virtual classroom training.

This ebook looks at key considerations for visibility of homeworking activities, managing performance, communicating with homeworkers, training homeworkers and much more.

eBook written by Sensee
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