Here is a run-down of our favourite fun motivational games, designed to engage b ..
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Explore 13 motivational games you can play in your contact centre to spark laugh ..
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Some call centre games which can be used as sales incentives and as a contest id ..
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We have put together a collection of quick staff engagement ideas, games and act ..
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Discover 100 fun work incentive ideas to boost employee motivation, from creativ ..
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Struggling to find the right games for your agents to play whilst working in the ..
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Dick Bourke of Scorebuddy shares ten call centre training games that will liven ..
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A lot of people get addicated to Xbox games, consistently trying to beat their b ..
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Offering incentive games is an important tool to utilise when trying to boost em ..
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Here are some tried and tested icebreaker activities and games to get your conta ..
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Have you been inspired by the Olympics, and are now planning to hold your own Of ..
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Whether inbound or not, call centre games that agents can play whilst working, c ..
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From original blindfold games to Chinese whispers, our experts present an array ..
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Here are some fun office Olympics ideas to bring the excitement of the Olympic G ..
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We share creative ways to make the holiday season brighter for your customer ser ..
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Want to add a bit more fun into your contact centre? Employee engagement activit ..
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The call centre can be a high-pressure environment, particularly for sales-focus ..
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The advent of the Olympics, as with many sporting contests, will undoubtedly pre ..
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While most of us like our jobs at contact centres, the days can rapidly become r ..
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Transform your contact centre with gamification – boost engagement, reduce tur ..
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We define gamification, before exploring how it is being used in contact centres ..
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Explore 10 easy-to-organize office Christmas games to bring festive fun to your ..
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Training in contact centres doesn’t have to feel routine. Well-structured exer ..
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Here are ten ideas for celebrating Halloween in the contact centre, helping to i ..
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We asked our panel of experts to share their top examples of the impact AI is ha ..
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Learn how to strike the perfect balance between competition and collaboration in ..
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We asked our industry experts for their top ways gamification is making life eas ..
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Finding ways to increase staff motivation will boost the work-rate and productiv ..
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Discover 26 effective tips for managing absence in contact centres to boost prod ..
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We share everything from customer service training activities to ideas for fun c ..
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This article contains the top ways to make working in a contact centre fun. ..
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Here is a fun game to help your agents get to know each other better. The ‘Thr ..
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We asked our NEW Call Centre Helper reader panel for their best ideas on truly ..
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Alexandra Hickson of Payzone UK shares her experiences of using incentives in th ..
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After a quick reference to technology that can support motivational games in the ..
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Nessa Marriott at makepositive, part of Sabio Group, explains why a strong CRM a ..
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Here are 3 games to help you harness World Cup fever. The World Cup is coming an ..
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When dealing with customers, generational difference is a major factor that dete ..
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In the dynamic world of contact centres, innovation is crucial – and one such ..
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The Contact Centre Podcast: Series 3 Episode 5 Kim Ellis, a Contact Centre Train ..
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Getting home agents up and running isn’t always straightforward. Here is some ..
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294 contact centre professionals responded to our ‘What Contact Centres Are Do ..
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Kat Worman of Calabrio shares best practices from a number of contact centres, h ..
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Here are 4 games which can help to promote team bonding in your contact centre. ..
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Picture this: You’re on the line with customer service, navigating the maz ..
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