Sheffield plans to create home call handling jobs

home-office.jpgCreative Sheffield has unveiled ambitious plans to create a legion of entrepreneurs offering customer service/contact centre services from their homes.

The Digital Home Working initiative will give individuals the opportunity to set up their own call handling companies, by supporting them with business investment, start-up advice and skills training. (more…)

How do I undertake salary reviews?

sallary reviewDiscussions about a topic as sensitive as pay can be difficult. Fortunately, Francesca Randle is on hand to offer up a wealth of information on the best ways to conduct salary reviews. (more…)

How do I give top-notch performance appraisals?

Want to know what will make you a first-rate appraiser? Francesca Randle focuses in on the value of one-to-one reviews and the best ways to conduct them. (more…)

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