Articles - 8×8

Discover and explore our 8×8 content collection, including articles, blogs, news stories, case studies, resources and more.

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Retain the Human Touch Amid a Transforming Customer Landscape
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Embrace Conversational AI or Fall Behind, Report Reveals
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CIOs Believe AI Will Improve CX and Profit in the Coming Years
Tiny Characters at Touch Screen and Huge Column Data Chart.
15 Fascinating Conversational AI Statistics
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8×8 Announces New Video Functionality
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How AI Is Transforming Contact Centres
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8×8 Announces Remote Fix for UK Housing Associations
AI in customer support concept with small red robot and lightbulb
How Small Contact Centres Can Benefit From AI
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Boost Collaboration, Context, and Expertise to Enhance CX
AI in customer service concept with hand 'holding' ai head silhouettes and mobile phone
8×8 Intelligent Customer Assistant Drives CX Success and Performance
Person using online customer service with chat bot to get support.
Baptist World Aid Chooses 8×8 to Deliver Superior Experiences
Net Promoter Score - NPS text on sticky notes isolated on office desk
How to Improve Your Net Promoter Score
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78% of UK IT Decision Makers Are Deploying AI and Automation
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9 Steps to Avoiding PSTN Downtime Costs in the UK
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8×8 a Leader in 2023 Gartner Magic Quadrant for UCaaS
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8×8 Sales Assist Announced to Improve CX
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Cloud Communications Combat Uncertainty in a Crisis
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Ty Chooses 8×8 XCaaS for Enhanced CX
Santa Claus hat and headset
8 Ways to Help Contact Centre Agents During the Holiday Rush
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8×8’s Innovation Recognized with Numerous 2023 Award Wins
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2024 Is Here! What to Look Out for This Year
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Your Contact Centre Survived the Holiday Shopping Season. Now What?
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Wayne Metro Community Action Agency Deploys 8×8
AI concept with person holding digital globe and connection icons
2024 Trends: Expanding the Benefits of AI to Contact Centres of All Sizes

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