Articles - Fun and Games

A happy team delivers better service, and a little fun can go a long way in lifting energy and morale. This collection of creative ideas, team games, and real-world examples explores how to add variety and motivation to the contact centre through light-hearted challenges and competitions. Find activities for team meetings, remote sessions, and themed days that encourage collaboration and laughter. Alongside these ideas, you’ll find advice on building a culture that balances fun with focus, helping people stay motivated and connected every day.

7 Ways to Encourage Staff to Drink More Water
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10 Things You Can Learn From the General Motors (GM) Contact Centre
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30 Ways to Make Your Agents Smile
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29 Strategies to Tackle Agent Absence and Attrition
5 Ways to Stop Your Agents From Leaving
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Top 10 Smart Call Centre Goals
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10 Fun Ways to Motivate Your Agents
Is Your Contact Centre in Need of an Away Day?
Team Building Game – Through the Key Hole
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10 Ways to Keep Your Agents Motivated This Summer
12 Fun Ideas for Your Break-Out Room
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10 Ways to Fundraise in Your Contact Centre
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rubber duck in ice
10 Fun Induction Games and Activities
29 Ways to Boost Contact Centre Morale
Overtime work concept. laptop and frame stand with text of OVERTIME beside the white and pink alarm clock as time management.
16 Ways to Convince Agents to Work Overtime
3 World Cup Games for Your Contact Centre
3 Ways to Have Fun in the Contact Centre