Articles - Fun and Games

A happy team delivers better service, and a little fun can go a long way in lifting energy and morale. This collection of creative ideas, team games, and real-world examples explores how to add variety and motivation to the contact centre through light-hearted challenges and competitions. Find activities for team meetings, remote sessions, and themed days that encourage collaboration and laughter. Alongside these ideas, you’ll find advice on building a culture that balances fun with focus, helping people stay motivated and connected every day.

6 Things you can Learn From BBC’s “The Call Centre”
What lessons could a call centre manager learn from the BBC TV show “The Call Centre”?
joke-megaphone
Call Centre Joke – The emergency worker
10 Interesting Initiatives for the Call Centre
Your Incentive Ideas – 6 Nations Call Centre Incentive
How to have fun in your call centre
Top tips for outbound dialling
How to Motivate Employees for Less Than £50 Per Week
bubble football
Work x Entertainment = Workatainment
Time for laughter at work
Space Race Call Centre Game Template
5 ways to boost morale in the contact centre
Can We Make Performance Management into a Game?
25 Tips to Help Your Staff to Stay Stress Free
The Top 10 Call Centre ‘Oh No!’ Moments
Snakes and Ladders Call Centre Game Template
Four More Motivational Games for Call Centres
If Superman worked in a call centre…
What Does a Good Induction Programme Look Like?
Call Centre Jokes – for a Bit of Light Relief
A photo of a laughing couple
Jokes From the Call Centre World
Even more call centre jokes
Humour: How to properly place employees
Top Tips for Employee Engagement