MaxContact Related Articles Definition: Contact Centre Jargon and Terminologies What Is an Outbound Dialler? Top 10 Contact Centre Software and Technology MaxContact Empowers Resellers to Capture Booming CCaaS Market 2,070 Filed under - Call Centre Directory, Contact Centre Software, Interaction and Speech Analytics, Omnichannel CCaaS, Predictive Dialler, Process Automation Software, MaxContact MaxContact is the best cloud contact centre platform for delivering conversation outcomes and customer insights to generate more revenue – compliantly. https://maxcontact.com/ Tel No: 03301596570 Contact Email: info@maxcontact.com Profile: MaxContact is the best cloud contact centre platform for delivering conversation outcomes and customer insights to generate more revenue – compliantly. Our cloud-based contact centre platform allows you to have more productive conversations and automatically connects the right people for better call outcomes. MaxContact has unrivalled outbound dialling capabilities as well as inbound and omnichannel functionality, plus advanced reporting. Make every contact count. Powerful conversations start with MaxContact. Our cloud-based contact centre platform helps you: Talk to the right people, faster. MaxContact automates dialling and connects you with the most relevant customers, boosting agent talk time by 63% (goodbye, manual dialling!). Deliver great customer experiences. Manage calls, emails, chats, and more – all in one place. Plus, gain valuable insights from customer conversations to improve service. Stay compliant, stay confident. MaxContact helps you follow regulations like OFCOM and PCI, so you can focus on what matters – your customers. Make better business decisions. Understand the ‘why’ behind 100% of your contact centre conversations. MaxContact’s speech analytics, Spokn AI, is simple to set up, easy to understand and provides sophisticated insights at the click of a button. MaxContact is powerful, simple and secure. What can it do for you? Boost agent productivity with smart dialling and easy-to-use tools. Unify your communication channels for seamless customer interactions. Understand your customers better with insightful speech analytics. Optimise your team scheduling with data-driven workforce management. Process secure payments with PCI-compliant solutions. Get in touch to find out more – info@maxcontact.com Social Media: LinkedIn Company Page: https://www.linkedin.com/company/max-contact/ Address: City View House, Manchester, M124JD Weblink: https://maxcontact.com/ Author: Rachael Trickey Published On: 11th Jul 2018 - Last modified: 2nd Apr 2024 Read more about - Call Centre Directory, Contact Centre Software, Interaction and Speech Analytics, Omnichannel CCaaS, Predictive Dialler, Process Automation Software, MaxContact The Latest Articles Featuring MaxContact Case Study: Dudley Council Transform Rental Management with MaxContact Movers and Shakers July 2024 How to Master Outbound Calling Best Practices MaxContact Reveal Benchmarking Results Boosting Your Contact Centre Sales Performance What Is an Outbound Dialler? Related Reports Buyer's Guide: What To Look For in Speech Analytics Technology eBook: How to Foster Innovation in a Hybrid Contact Centre eBook: The Impact of AI on the Contact Centre Download: The Top Contact Centre Challenges and How to Solve Them Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter