Three National Community Awards Are Now Open for Nominations

Three prestigious awards programmes, now open for nominations, showcase excellence in Planning, Quality & Customer Experience and Data, Analytics & Insight.

These awards recognise individuals and teams, and are a great opportunity to acknowledge and reward the essential contribution these specialists make to the organisation and the customer.

Now in their third year, these Awards represent a major step in the growth of these specialisms into professional communities in customer operations.

Awards are offered for both teams and individuals, with categories such as team, manager and analyst of the year, in addition to awards such as Rising Star, Coach and Hero.

“Above all, these Awards support the professional community in raising standards, by sharing with others what makes the most successful individuals and teams stand out from the crowd,” explained Steve Woosey, CEO, The Forum.

“This helps promote best practice and creates understanding of how these specialist teams can make the difference.” 

The standard of these Awards is sustained by rigorous assessment that involves members, finalists and experts.

Each Finalist Day offers an invaluable chance to hear other finalists present, and there is also the opportunity to hear and see presentations from all the award winners at the three National Conferences held in November.

Last Year’s Winners

Last year’s winners included: The Co-Operative Bank, who won the National Planning Award for Team of the Year, Geoban, who won the Data, Analytics & Insight Award for Team of the Year, and Simply Business, who won the Quality & Customer Experience Award for Team of the Year.

Could you be a winner? The initial nomination process is quick and easy and closes on 30th May.

Nomination details can be found here:

Planning Quality & Customer Experience Data, Analytics & Insight

Find out more by visiting

Published On: 20th Apr 2017 - Last modified: 26th Apr 2017
Read more about - Call Centre News,

Get the latest exciting news and articles straight to your inbox