What Not to Miss at Call & Contact Centre Expo 2019

The Call & Contact Centre Expo 2019 will be taking place on 27th & 28th March 2019 at the Excel, London. Find out what not to miss while you are there!

Win Prizes at RingCentral’s Stand

Everyone talks about how digital transformation is changing the way customers engage with businesses, but how often do they listen? In honour of this month’s Call & Contact Centre Expo, RingCentral want to know: what are your contact centre challenges?

The company will have their industry experts on hand (at stand 310) to help you optimise your engagement strategy across all channels, and they will gift you a £10 Costa Coffee voucher at the Expo for your participation in their short Contact Centre Conundrums survey.

But that’s not all. You will also be entered in a draw for a chance to win your choice of an Apple iPad Pro 12.9-inch display or a pair of Bowers & Wilkins PX noise-cancelling headphones.

RingCentral are also hosting a VIP event in the evening where you’ll be able to hear from customers, speak to contact centre experts and mingle over drinks and canapés.

To secure your invitation to the VIP event, click here.

Discover Jabra’s Price-Matching Promise

Jabra is offering all UK and Ireland-based contact centre operators the chance to trial its headsets and software and compare performance against their existing technology at this year’s Expo.

What’s more, the company is promising to match the cost of their current provider on comparable devices, giving contact centres the chance to optimise call quality and employee comfort while still saving money on their investment.

Jabra will also be showcasing its portfolio of contact centre technologies at the show, including the company’s new Engage 50 corded digital headset.

Nigel Dunn, Managing Director EMEA North at Jabra, adds:“We go to extraordinary lengths to provide the best sound for our customers – for example, we spent more than 54,000 hours developing the Engage 50.”

Visitors to the show can also head over to stand 970 to experience Jabra’s range of contact centre technologies and book its benchmarking test.

Nigel concludes: “We’re very confident that once they’ve taken our free benchmarking test, attendees will agree that life sounds better with Jabra.”