Rostrvm Solutions is delighted to announce that it is now part of IMImobile, a global cloud communications software and solutions provider.
IMImobile’s cloud communications platform and applications enable enterprises to quickly and easily automate digital customer interactions to improve customer experience and reduce operating costs.
Rostrvm’s applications power high-volume yet personalised inbound and outbound customer contact for call centres, contact centres and back office operations.
The combination of Rostrvm and IMImobile’s products provides enterprises with a comprehensive set of modular yet integrated contact centre capabilities.
Sudarshan Dharmapuri, Executive Vice President of Products at IMImobile, said: “By bringing together voice and digital customer communication channels, conversational AI and process automation into a unified cloud platform, we help enterprises deliver great customer experiences, reduce costs and evolve their contact centres into next-generation customer engagement centres.”
IMImobile has successfully worked with Rostrvm on a number of cloud contact centre implementations in recent years.
Peter Brown, Director of Rostrvm Solutions, said: “The opportunities from this collaboration for enabling digital transformation for businesses are endless and we look forward to bringing these to customers in 2020 and beyond.”
For more information about Rostrvm Solutions, visit: www.rostrvm.com