Articles - Kirsten Howells
Kirsten Howells is Deputy CEO at STAMMA, the UK’s national stammering charity, where she helps organisations create more inclusive services for people with speech disabilities. As a person who stammers and with a background as a speech and language therapist, she brings deep insight into the communication barriers many customers face.
Kirsten works with businesses and public services to ensure their systems, policies, and customer interactions consider the needs of people who stammer or have other speech differences. She advises on practical changes that improve accessibility, helping organisations meet their consumer duty and improving customer loyalty and satisfaction rates.
