8×8 Positioned as a Leader for the Eighth Consecutive Year Related Articles NICE Named a Leader for 8th Consecutive Year Gartner Magic Quadrant for CCaaS 2023 8x8 Recognized as a Leader for the Eleventh Year in a Row NICE Named a Leader in the 2022 Gartner Magic Quadrant for CCaaS © ink drop - Adobe Stock - 256229937 274 Filed under - Contact Centre News, 8x8 8×8 has been named by Gartner as a Leader in the 2019 Magic Quadrant for Unified Communications as a Service, Worldwide. This is the eighth year in a row 8×8 has been recognized as a Leader in this report. Vik Verma “Companies using one technology platform for voice, video collaboration, team messaging and contact centre from a single vendor are realizing tremendous business value that goes far beyond the sum of each individual solution,” said Vik Verma, Chief Executive Officer at 8×8, Inc. “We believe that Gartner’s recognition again this year validates our commitment to delivering innovation across the entire 8×8 platform to help organizations enhance customer and employee experiences and accelerate their business growth.” With over 30 years of R&D innovation, 8×8 delivers communications solutions and enterprise-class APIs for global voice, chat, video, team messaging and contact centre from one cloud platform. Real-time analytics and intelligence allow businesses to harness actionable insights across interactions and channels so they can delight end customers and outpace the competition. 8×8 solutions help companies transform communications, empower and unify the needs of the global, mobile workforce, and unleash productivity to maximize both employee and customer engagement. In addition to being named a Leader in the Magic Quadrant for Unified Communications as a Service, Worldwide, 8×8 has also been positioned as a Challenger in the Gartner Magic Quadrant for Contact Centre as a Service, North America for the last four consecutive years. Author: Rachael Trickey Published On: 6th Aug 2019 Read more about - Contact Centre News, 8x8 Recommended Articles NICE Named a Leader for 8th Consecutive Year Gartner Magic Quadrant for CCaaS 2023 8x8 Recognized as a Leader for the Eleventh Year in a Row NICE Named a Leader in the 2022 Gartner Magic Quadrant for CCaaS Related Reports Guide: Contact Center Buyer's Guide Report: 2030 Customer Experience Vision eBook: Embracing eXperience Communications as a Service (XCaaS) eBook: The Real Costs of Doing Nothing Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter