8×8 Positioned as a Leader for the Eighth Consecutive Year

8 hidden in present

Filed under - Contact Centre News,

8×8 has been named by Gartner as a Leader in the 2019 Magic Quadrant for Unified Communications as a Service, Worldwide.

This is the eighth year in a row 8×8 has been recognized as a Leader in this report.

A thumbnail photo of Vik Verma

Vik Verma

“Companies using one technology platform for voice, video collaboration, team messaging and contact centre from a single vendor are realizing tremendous business value that goes far beyond the sum of each individual solution,” said Vik Verma, Chief Executive Officer at 8×8, Inc.

“We believe that Gartner’s recognition again this year validates our commitment to delivering innovation across the entire 8×8 platform to help organizations enhance customer and employee experiences and accelerate their business growth.”

With over 30 years of R&D innovation, 8×8 delivers communications solutions and enterprise-class APIs for global voice, chat, video, team messaging and contact centre from one cloud platform. Real-time analytics and intelligence allow businesses to harness actionable insights across interactions and channels so they can delight end customers and outpace the competition.

8×8 solutions help companies transform communications, empower and unify the needs of the global, mobile workforce, and unleash productivity to maximize both employee and customer engagement.

In addition to being named a Leader in the Magic Quadrant for Unified Communications as a Service, Worldwide, 8×8 has also been positioned as a Challenger in the Gartner Magic Quadrant for Contact Centre as a Service, North America for the last four consecutive years.

Author: Rachael Trickey

Published On: 6th Aug 2019
Read more about - Contact Centre News,

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