
In this paper, we describe an eight-step plan to help businesses deploy chat and co-browse well and use them to create unique and truly satisfying online customer experiences.
White Paper written by: eGain
Click here to download your copy of the White Paper
Author
Robyn Coppell
Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.
She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.
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13th October 2026
14th October 2026