The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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Date: 5 – 7 October 2026
Location: Hôtel Mövenpick & The Passenger Terminal, Amsterdam, Netherlands
The Customer Contact Week Europe Summit is a three-day event that brings together contact centre, CX, and digital service leaders to explore strategies and innovations for transforming customer experience across Europe.
Featuring interactive events led by industry thought leaders, the summit offers strategies, tools, and networking opportunities to help professionals stay at the forefront of CX and digital service excellence.
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5th October 2026
6th October 2026
How CX Leaders Can Govern AI Agent Quality Across Channels – Webinar
